Contactless-enabled bank cards or credit cards
- Just look for the little contactless symbol on your card (hint: it looks like a wave)
- Such as Apple Pay, Google Pay, Samsung Pay and Fitbit Pay
- Buy these on the GO Miami-Dade Transit app
- Contact the EASY Card Customer Service team to load passes and add store value to your EASY Card. The EASY Card Contact Center is available Monday through Friday, 8 a.m. to 5 p.m. except County-observed holidays, at 786-469-5151 or at [email protected]
- EASY Cards are available for purchase at various sales outlets throughout the County
- Register your EASY Card online or by calling 786-469-5151 to receive balance protection if the card is lost or stolen
- Pro tip: re-load your EASY Card online via the Transit Store to avoid having to do so in person at the ticket vending machines or sales outlets.
- Cash payment will be accepted to ride Metrobus and at all Ticket Vending Machines to purchase an EASY Card or fare product.
- Fare capping: Don’t know if you’ll be taking one or a few trips on transit? Not a problem! Once you’ve tapped your EASY Card (with stored value) or contactless-enabled bank card/digital wallet to start your trip, your total cost will be capped once you reach the cost of a 1-Day Pass. This means you won’t pay more than $5.65 per day for unlimited rides on Metrorail or Metrobus when using the same contactless-enabled bank card/digital wallet.
- One tap ride: Metrorail riders don’t have to tap out to exit the system. A one-time tap to enter the system is all that’s needed.
- Mobility EASY Card: Miami-Dade County residents whose annual income is less than $20,385 may qualify to ride Metrobus and Metrorail free of charge with the Transit Mobility EASY Card.
- Commuter-Reduced Fare: Miami-Dade County residents, whose annual income is between $20,386 - $27,180 can ride Metrobus and Metrorail for half the price with the Commuter-Reduced Fare EASY Card.
For additional information about free or reduced fare passes, contact the EASY Card Customer Service team, Monday through Friday, 8 a.m. to 5 p.m. except County-observed holidays, at 786-469-5151 or via email at [email protected] .
Read more about how to apply, replace or renew a Golden Passport or Patriot Passport.
- Riders can purchase a digital monthly parking permit at any EASY Card vending machine when purchasing a 1-Month Pass. To activate digital parking, a Transit Store account is required. Learn more.
- With Miami-Dade Transit's $45 monthly parking pass (Requires EASY Card or EASY Ticket), riders can purchase monthly parking without purchasing a monthly transit pass.
Daily Parking
- Daily Metrorail parking can be purchased at any Metrorail Ticket Vending Machine or via PayByPhone (service charge applies). The cost is $4.50 at a TVM or $4.77 through the PayByPhone app. You can also call 1-888-680-7275 to pay for daily parking at any Metrorail facility, or overnight and long-term parking at the Earlington Heights, Okeechobee and South Miami Metrorail garages.
- Parking at Metrobus Park & Ride facilities is always free.
- Riders with a state-issued parking permit or license plate for people with disabilities may park free in spaces designated for disabled riders.
- The cost per trip is $3.50 (exact change only).
To book a trip, contact STS reservations at 305-871-1111, Monday through Friday from 8 a.m. to 5 p.m. (Reservations can be made one to seven days in advance). Same day trips are not available.
Reservations may also be made at STSConnect.
For additional information, please contact Paratransit Customer Service at 786-469-5000, Monday through Friday from 8 a.m. to 5 p.m., except County-observed holidays.
Any transit rider who has a question not listed in the Frequently Asked Questions section can submit questions or concerns online to the EASY Card Contact Center or call the EASY Card Customer Service team, Monday through Friday, 8 a.m. to 5 p.m. except County-observed holidays, at 786-469-5151 or via email at [email protected] .
