Contact Information for Unemployment Insurance

UI Online is the fastest way to ask a question about your claim. Log in, then select Contact Us to get started. If you don’t have a UI Online account, register now.

Ask EDD

If you do not have a UI Online account and have a question about UI, or you would like to report fraud, you can Ask EDD.

By Phone

Unemployment Phone Directory

Find the right telephone number you need for unemployment insurance, including our self-service line. This directory also outlines phone numbers by languages spoken.

• Filing Claims
• Payment Information
• Technical Help
• Password Resets
• UI Online Questions
• General Information
• EDD Customer Account Number

Hours: 8 a.m. to 5 p.m. (Pacific time), Monday through Friday , except on California state holidays.

Note: Monday morning before 10 a.m. is our busiest call time, so we recommend calling at other times.

• Get information on your last payment issued.
• Certify for benefits using EDD Tele-Cert SM .
• Get information on how to file a new UI claim or reopen an existing claim.
• Request copies of your 1099G tax information.
• Find your local America’s Job Center of California SM .

Hours: 24 hours a day, 7 days a week

Armenian:
Cantonese:
Korean:
Mandarin:
Tagalog:
Vietnamese:
All other languages:

1-855-528-1518
1-800-547-3506
1-844-660-0877
1-866-303-0706
1-866-395-1513
1-800-547-2058
1-800-300-5616. Interpreter services are available free of charge.

Deaf and Hard of Hearing Customers

Deaf and hard of hearing callers can contact the EDD using one of the following:

• Unemployment Customer Service phone line: 1-800-300-5616.
  • Note: Video Relay Service (VRS) calls are received as telephone calls by the EDD.
  • Note: If you are calling from outside of California, use your state’s relay service.

  By Mail

  Share Your Insights with Us

  Download, print, and complete Comments, Suggestions, and/or Complaints (DE 8123) (PDF). You may need to download the no-cost Adobe Reader to view and print this document. Mail your completed form to:

  Employment Development Department
  PO Box 826880 – UISD, MIC-40
  Sacramento, CA 94280-0001